Terms, Conditions & Returns

You may cancel your home or office coffee subscription at any time. Please contact us with any questions.

Customers can return merchandise within 30 days of purchase for a refund. Unfortunately, we cannot provide a refund on the shipping cost or provide return shipping. We’ll help you make a return or make the situation right if you received damaged product if you email us at info@brownsugar.coffee. Please take a photo of damaged product and send along with your email.

Coffee is a perishable product so we do not accept returns or issue refunds. If an error was made, you’re not happy with the coffee, or you received damaged product, please email us so we can make it right.